Other Hospitality Technology Services

hotêlligence can individually tailor its services to your technology requirements.
The core services we provide to the hotel sector are:

TECHNOLOGY VENDOR SELECTION

hotêlligence will prepare and manage RFP's to select the vendors that can best meet the needs of the hotel or project. The technology components that will be reviewed, as part of the project management and vendor selection process, include (but are not limited to, if additional areas are required):

  • Applications - PMS; back office; payroll; sales & catering; spa management; yield management; food & beverage inventory; concierge; engineering; leisure activity booking systems; guest tracking applications; call accounting etc

  • Hardware - PABX including voice mail; broadband/wireless in guestrooms and public areas; two-way radios / pagers etc

  • PMS Interfaces - PABX; voice mail; back office; POS; electronic door locking etc

  • Food & beverage outlets' point of sale systems

  • Digital Video on Demand (VOD) and guestroom televisions

  • Audio visual equipment

  • Electronic door locking

  • Ensuring cable specifications are correct to ensure the hotel is future proofed.

TECHNOLOGY AUDITS

To ensure the optimum performance of your technology budget, hotêlligence can conduct a full Technology Audit to analyse the functionality of your property, assess the various areas of need, suggest ways to improve efficiency and maximise the guest technology experience.

IT-BUSINESS ALIGNMENT STRATEGY

As a consultancy committed to aligning IT with the greater business and minimising the cost of IT to the property, hotêlligence can make recommendations on potential revenue streams that technology can generate to increase the profitability of your hotel.

TECHNOLOGY DEPLOYMENT

hotêlligence can manage, plan, scope out and oversee the deployment of new systems and technology requirements following an audit, or on a project basis. With extensive vendor management experience and expertise, hotêlligence will ensure a hassle-free experience for your hotel during the implementation.

MANAGEMENT OF OUTSOURCING

Many operational functions traditionally based in-house can now be managed remotely by highly professional third party service providers. hotêlligence can conduct a comprehensive resource assessment examining current costs and analysing return on investment. Following this, we can define a tailored strategy, scope out and recommend suitable Service Providers, where necessary, to improve the functionality and cost effectiveness of technology in your property or hotel group.

DISTRIBUTION OF MARKET LEADING PRODUCTS

With acute business savvy, hotêlligence has aligned itself with hospitality supply partners in order to distribute a niche range of products to the hospitality sector. Contact us for an outline of products that may benefit your property.

ECO-SENSITIVE TECHNOLOGY & GREENER HOTELS

With hotels endeavouring to reduce their carbon footprints, technology can aide and even lead the way for a range of green initiatives in the hospitality sector. hotêlligence can conduct a green audit on your property, outline green technology options for you, as well as design and implement programs to reduce your resource and energy consumption.